Our comments on The Times’ Katherine Griffiths’ recently published article:

“The chief executive of Lloyds has warned his peers that banks will only rebuild public trust when they start treating customers properly”

Although we agree with his sentiment, he needs to consider this comment in the light of his own statement just a couple of years ago stating “a high proportion of PPI claims are fraudulent” which provoked an unusually robust retort from the FCA of “this is not true and the banks have got to stop demonising customers”.

Only time will tell as to the extent that he genuinely now practices what he preaches.

The published article can be read HERE

1 July 2015 By Mel Loades

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