Barclays Cardiff based Collection Office moved to Birmingham

We had been dealing with the Barclays Cardiff office for 10 years with respect to many Personal Guarantee issues. It was a rather chequered history in the early days them being swamped through the fall-out of 2008, followed by,  what appeared to be, an over-aggressive policy for a couple of years promoted by a particular senior person within the department. However, for the last five years or so we have had a good relationship with them and found them to be firm but fair and we wish all those that worked there all the very best for the future.

The collections appear to be undertaken by a new department in Birmingham and potentially Leeds and we are seeing the first few cases coming through from them.


25 May By Mel Loades

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