Testimonials

Personal Guarantees

A demand on a PG was causing me a considerable amount of worry. Mel took the time to discuss options and strategies without diluting the risks which still allowed me the opportunity to relax and think logically about the liability.
Mel and his team have negotiated an interim repayment of £25 per month on a liability in excess of £20K.....What a result.
Thank you. SK June 2018

Personal Guarantees

I have spoken to Mel on a couple of occasions regarding personal guarantees, both for myself and clients who I am advising. Their knowledge of personal guarantees is superb, they are also very friendly and helpful and I can't recommend them enough. CN March 2018

Personal Guarantees

When the bank called in the personal guarantee I held with them, I contacted Mel. The bank were chasing and hounding me. The team at Personal Guarantee were helpful and understanding and negotiated an outcome that allows me to carry on trading and running a business without the stresses and anxiety that I would not have coped well with. Personal Guarantee was completely on top of matters. The loss of my business had been traumatising but it would be far worse if the team at Personal Guarantee were not on hand to help. I have recommended them to friends in similar situations. I would not hesitate using them again should the need arise. OC February 2018

Personal Guarantees

Barclays bank was chasing me for a large amount of money from a business loan for which I had signed a personal guarantee. Personal Guarantee quickly and professionally dealt with the banks agents to stop them harassing me. Their knowledge of the situation and companies involved and expertise in this field meant a quick resolution was found, with a minimal monthly repayment by me. AS February 2018

Personal Guarantees

Mel and Marianne at Personal Guarantees were reassuringly helpful and made the whole process, which can be intimidating, very simple. AP January 2018

Personal Guarantees

Personal Guarantee helped me deal with a company who were chasing me over a personal guarantee in an unhelpful, unreasonable and unperson-able way. From initial advice right through to mediation they were helpful, professional and very efficient. A small repayment plan and write off of much of the debt was achieved. Thank you. AS October 2017

Personal Guarantees

Following a company liquidation we were put in touch with Personal Guarantee. I would like to express my sincere thanks to Faye Mc Carron who handled our case she was both professional, understanding and very supportive during a very stressful time when we find out we had a personal guarantee on a supplier credit account form. She managed all correspondence and negotiations in a prompt and competent manner, we honestly couldn’t have done it without her knowledge and caring attitude, it was a long process due to continued obstructions on their part but Faye was there with us all the way until a final settlement was reached I can not recommend Faye enough to anyone facing the same issues. CB October 2017

Personal Guarantees

Owing to a number of personal circumstances I had left both my employment and my business to focus on sustained security and a more relaxed working / life balance. Even though I had signed the rights to my business away my Business partner of the time was not willing to take sole ownership of a PG we had joint and severally on premises leased to operate the business. I had no interest or sight of the continuing business activity or situation as the relationship between us had sadly broken down. Had the landlord required to enforce the PG, I wouldn't have had the financial security to honour the payments especially as it would have been only 1 year into a 5 year term and so had made contact with the Landlord direct to explain my situation and sympathetically request removal from the PG. As expected, the landlord refused and such I made contact with Mel who was at hand to help. Mel read through the lease and clauses specific to my PG and made several recommendations to favour my position should the PG ever be enforced. Together we agreed to forward a sensibility constructed letter that Mel had drafted and although would not have removed my PG would have certainly favoured my position should the landlord have ever enforced it. I felt very comfortable knowing that following this interaction should anything develop Mel would certainly be there to help and as we currently stand today the company have since constructed a revised lease that has allowed me to be removed as PG. I am just waiting the release documents. Without Mel's help I would have driven myself crazy and cannot thank him enough for his assistance. I would definitely recommend his services for anyone struggling with enforced PG issues or even if you need advice before entering into an agreement. GT August 2017

Personal Guarantees

I would just like to take this opportunity to thank you for all your help with this, the advice has been superb and thanks for your fast and effective responses, I very much appreciate your hard work and the result you have achieved in this case. DF July 2017

Personal Guarantees

I would highly recommend the services of personal guarantees to anyone facing this sort of situation. They were extremely helpful and diligent in their pursuit of the right outcome for me and I would definitely recommend using them again. DL July 2017

Personal Guarantees

Back in January 2015 our company was liquidated and Mel Loades at Personal Guarantees was recommended to us regarding directors' guarantees with our bank. Mel and Marianne advised on all communications with the bank from this point onwards. The initial success in November 2016 was for the bank to accept repayment terms of £25 per month and reassess after 6 months, which they originally declined. After 6 months the bank contacted us again and Personal Guarantees drafted a letter with the option to continue with the £25 per month payment, or to accept £1000 to clear the near £7000 debt. In July 2017 the bank accepted our offer of £1000 which was great news! Mel and the team have been fantastic and so helpful and professional in their approach, nothing is too much trouble. I can't express my gratitude enough. To have the knowledge and expertise of Mel and his team on your side during a very stressful period is so reassuring and has enabled myself and my family to all get on with our lives and not to worry about it. I would highly recommend them to anyone in similar difficulties with the banks. Thank you Mel, Marianne and team! JW July 2017

Personal Guarantees

We were in a difficult business situation and had to wind up the company. It was only after we received a letter from the bank that we realised we had signed a Personal Guarantee for the loan and were being asked for pay it back personally. We didn’t know what we should do as we are struggling financially and this would have made us bankrupt. So researching about this, thank god, we found the personal guarantee website and after a quick chat with Mel (for free and most of them asking for payment before consultation) we are confident we have someone on our side to help. Since then Mel and Marianne have done a very good job with dealing with the bank and getting us out of the situation with a reasonable settlement. We definitely recommend personalguarantee.co.uk if you happen to be in a bad situation like ours. TS June 2017

Personal Guarantees

Mel and his team provided a calm, experienced voice at a time when emotions could easily have gotten the better of me. Through clear strategic thinking, they helped me achieve a fantastic outcome. Worth every penny! EZ June 2017

Personal Guarantees

Personal Guarantee acted in our best interests from the very beginning. The stress of having to deal with financial lenders following our company's liquidation has been taken care of by the guys here. They took control of the situation quickly, which immediately took the pressure off us, and we felt safe in the knowledge we were in good hands. MW May 2017

Personal Guarantees

From start to finish Mel and the team have been outstanding and saved me a small fortune. I would recommend this company to anyone who has difficulty in personal guarantees. PW April 2017

Personal Guarantees

Personal Guarantee relieved the stress and emotion from dealing with the bank directly. They promptly advised on what was and wasn’t possible. I am certain that having experienced and knowledgeable professionals negotiate on my behalf gave me the best possible outcome and saved me valuable time and money. I can’t recommend them highly enough. Many thanks once again to everyone! DG March 2017

Personal Guarantees

After our company went into liquidation in January 2016 it was a very daunting time. We had Personal Guarantees and a lot of stress, we were given Mel Loades' details and we contacted him straight away. He was very reassuring and had a lot of experience with these issues; we had three Personal Guarantees with different organisations. Mel and the team sorted out the first two very quickly and we were able to sort a financial settlement. The final organisation on the other hand was not so easy but Mel and the team got it sorted brilliantly for us right through till the end. Thanks again to the whole team. JC March 2017

Personal Guarantees

I was being chased for a Personal Guarantee by my previous IFA network due to commission claw back which was worrying especially since I had no previous experience of such a situation. Mel and the team at Personal Guarantee were able to bring clarity and certainty to the situation with their understanding of how things work and what the network would accept from me. Mel dealt with the network on my behalf using his vast experience in this area to find an agreeable solution. The fee charged for professional service was very fair and a very good value. I was very pleased with the result and the professional service provided by Mel. I would be more than happy to recommend Mel to anyone who is having difficulties with the personal guarantee issues. AB February 2017

Personal Guarantees

As soon as the bank called in their personal guarantee, I contacted Mel. He could not have been more helpful. The bank was completely disorganised and the situation dragged on for months and months. However, Mel and his colleague, Marianne, were completely on top of matters. I was very stressed out about the whole situation but the way they handled the bank is a lesson in professionalism. The loss of my business has been tremendously difficult but it would be far worse if the team at Personal Guarantee were not on hand to help. I can face the future with confidence. I urge you to contact them if you are facing the same situation as me. AC January 2017

Personal Guarantees

My company went into liquidation in early January 2016. I received a Letter of Demand from the bank in mid-January regarding a personal guarantee (PG) that I gave to them when I had applied for a business loan in September 2014. The letter from the bank was forceful and threatening to read; threatening legal action. This got me worried; I became fearful seeing the words ‘legal action’, I had never faced this before.
Prior to receiving the bank’s letter, I had already informed the Business Relationship Manager at the bank, some two months earlier, of the business’ financial issues and the substantial loss of monies I had personally invested and would not get back. The bank did not offer support or consideration in this time of need and they also didn’t appear to take into account the facts I had provided them with and they started to behave in an unsympathetic and bullish manner in their letters.
At this point, I started to look for help and found this website. After reading the site’s information, such as testimonials, news and success stories, I saw hope and contacted the Personal Guarantee firm. In response to me email, explaining the full story of my situation and the recent correspondence I received from the bank, Mel Loades and I had an in-depth telephone conversation. After this call I felt better, stronger and nowhere near as worried as I was when I received the Letter of Demand from the bank.
The call with Mel showed me that he has so much experience and knowledge in dealing with banks about personal guarantees and he is not afraid to bat it out with them. It was very pleasant to hear someone is willing to support you and deal with these banks on your behalf and to know they will definitely be on your side no matter how big or small your PG liability is. Mel was telling me how the bank is disorganised in chasing up PG’s liabilities due to some of the bank departments being dysfunctional. This led me to remain stronger and not be as worried about my PG liability.
The support I received from Mel was kind, wonderful, understanding and professional. I have never experienced such wonderful and huge ongoing support in the past – Mel was unique and caring. The support I received from Mel was outstanding, first class and unbeatable. I am proud and glad that I clicked on their advert online. There is someone who can truly help us in these PG situations and fight for us, and he is called Mel Loades.
I truly recommend that if you have a personal guarantee liability and received bullish letters from the banks demanding repayments, do not sit and wait, get in touch with the Personal Guarantee team; the sooner the better!
You must act now and appoint Mel to help you – he will eliminate your burden and deal with your pain. This an opportunity for you to get your life back to normal; let the professionals, Mel and his team, deal with your PG with the banks.
I also find the regular Twitter feeds on Mel’s website worth reading and important to keep up-to-date on what is happening in the world of PGs. LR January 2017

Personal Guarantees

During the many twists and turns my case has taken, the team at Personal Guarantee (BBF) has been there to guide and reassure me throughout the whole procedure I have been very pleased with the professional attitude shown by the company. PS December 2016

Personal Guarantees

Following company liquidation Mel Loades at Personal Guarantee was recommended to me regarding directors guarantees with the Bank. Mel and the team of Wendy and Marianne have advised on all communications with the Bank and the result has eventually been for the bank to accept an offer which they had originally declined. Mel and the team have been fantastic and so helpful and professional in their approach, nothing is too much trouble. I can't express my gratitude enough. To have the knowledge and expertise of Mel and his team on your side during a very stressful period is so reassuring and has enabled myself and my family to all get on with our lives and not to worry about it. I would highly recommend them to anyone in similar difficulties with the Banks. Thanks again guys! JW December 2016

Personal Guarantees

The world of personal guarantees can be a very frightening one and when faced with what appears to be an insurmountable situation you need the expertise of calm, experienced professionals who are genuinely on your side. In my case I was helped enormously by Mel Loades from Personal Gaurantees who provided as much info as I needed. I was prepared to pay a great deal more than was necessary to fend off the creditors but Personal Guarantee’s fees were reasonable and extremely fair. I would not hesitate to recommend Mel and his team and am sure that whatever situation you find yourself in his firm can greatly improve your position with your creditors. DA December 2016

Personal Guarantees

Since the demise of my previous business, due to contracts not being honoured by my clients, I found myself in a situation with the Bank, who decided not to support us with our lending and existing debt; after a very long period, when the Bank changed collectors companies on 4 occasions causing the situation to start all over again, Faye, Wendy and Mel were extremely helpful and understanding in their support and finally getting resolution to the Personal Guarantee with agreement on a cost effective repayment situation moving forward. This has taken a worry out of my, and my family's, everyday life and freed us up to look forward to the future thanks to the team. LS November 2016

Personal Guarantees

Following the recent confirmation from the bank regarding my personal guarantee I would like to thank Marianne and Mel for the professional way in which you were successful in bringing the matter to a conclusion that would not have happened without yourselves. Although a stressful period of my life, throughout the period you kept me fully informed of the preceding which gave me hope. Once again many thanks. GW November 2016

Personal Guarantees

I would like to thank Mel and Marianne for all their advice and professionalism with my personal guarantee against the bank. Without doubt, I would certainly recommend them to anyone in a similar situation. Losing a business is stressful and difficult enough, but they took that extra pressure away when dealing with the personal guarantees. A huge weight has now been lifted and we can now look to a brighter future. MW October 2016

Personal Guarantees

Following the collapse of the business and faced with large debts backed up by personal guarantees, I was at a really low ebb and didn't know where to turn. Fortunately, Personal Gurantees were recommended to me by the liquidation company. Once I began speaking with them, they were professional, friendly, knowledgeable and most of all helpful in enabling me to clarify and prioritise the debts, making them easier to deal with and resolve. This was even despite the bank being incredibly difficult to deal with, and actually passing the debt on to their solicitors. Personal Guarantees provided me with the necessary advice and knowledge to tackle these issues, allowing me to propose and structure an amicable solution with the Solicitors, without any detrimental impact on my personal credit history or rating. I simply cannot thank Mel and the team enough for their help. MO October 2016

Personal Guarantees

I would like to express sincere thanks on behalf of my wife and I for the exceptional effort delivered by Faye ref the asset lease issue, very impressive. RY August 2016

Personal Guarantees

Personal Guarantee provided a comprehensive and supportive service covering all aspects of my Personal Guarantee dispute with the bank. They offered truly expert and insightful advice, and acted on my behalf in all dealings and correspondence with the banks and their agents. PG were able to negotiate an affordable and satisfactory settlement with the bank on my behalf. Working with experts like PG removed much of the stress and worry that a disputed personal guarantee can otherwise bring. SS August 2016

Personal Guarantees

Personal Guarantee were suggested to me by a friend when I got into this mess and, without that suggestion, I would probably have battled on by myself. It was the best suggestion I have ever been given. Personal Guarantee not only saved me many thousands of pounds, by their understanding of the law and rules, but also took most of the stress away dealing with all negotiations in a very professional way and with nerves of steel. I would recommend anybody who is being asked to pay a guarantee to contact them. RJ July 2016

Personal Guarantees

Thank you to the team at Personal Guarantee and of course Steve Maskell who carefully and articulately dealt with a finance company on our behalf to effectively negotiate the final amount owing, and ensuring we were given time to pay it. Thank you! MW March 2016

Personal Guarantees

I was put in contact with Personal Guarantees by recommendation. After buying out my business partner and the business failing, due to the mess I was left to try and sort out, I was hit by another blow when I was contacted by the bank stating that the business loan was, unknown to me, personally guaranteed by myself. From that point the bank demanded the whole amount and stated that any delay would incur immediate interest, the letters were very blunt and the bank made it impossible to even communicate, let alone negotiate. As soon as Personal Guarantees got involved the sooner the bank realised that I was no longer alone and the bullying tactics and letters ceased. Although the bank still tried to play hard ball and made negotiation as difficult as possible, Personal Guarantees stood firm in their response and the bank had to back off and realised they had to start settlement/negotiation. From the point Personal Guarantees stepped in I no longer felt vulnerable and was reassured all the way along the process until we reached an agreeable solution. I would like to thank the whole team for their help and would strongly recommend them to anyone finding themselves in similar circumstances. CR December 2015

Personal Guarantees

A totally reliable and thorough service. As progress was being made, I became less anxious about the situation. I recommend this service to anyone who finds themselves in this position.ML November 2015

Personal Guarantees

Following the closure of my business recently one of our creditors wrote claiming my wife was liable for the amount due to them of £5,575, stating she was the business owner and was operating as a sole trader despite the fact the company had been Limited for 13 years. Even though I disputed their claim they persisted with it over several weeks. I contacted Personal Guarantees and discussed the situation with them. I forwarded all the correspondence and documentation received from the creditor, along with the details of my Company, to Faye McCarron who wrote to the creditors' solicitor concerning the matter. Within days the creditors had withdrawn their claim against my wife, who was extremely pleased when she heard they were no longer going to pursue her for the debt. I would have no hesitation in recommending Personal Guarantees to anyone facing a similar situation. Personal Guarantees are very professional and take the stress away from you from the day you contact them so you can get on with your life. Thank you Faye for all your help, it really is appreciated. BC November 2015

Personal Guarantees

I wanted to thank you for your time and I sincerely understand why a reputation of a business goes a long way - it is because of the people who serve the front line! I will certainly keep you as a valuable contact and share with others.YM November 2015

Personal Guarantees

Your time & invaluable advice is much appreciated, you have given me hope in relation to my circumstances and for that I cannot thank you enough.EH October 2015

Personal Guarantees

Despair, stressed, anxious… can’t see light at the end of the tunnel, years of worry and not knowing what to do next or which way to turn for the best. Well, Personal Guarantee are just that – they are the best! From the moment you make your first call to Personal Guarantee, you’ll never feel alone in your fight, you’ll have found an ally worth every penny. As the level of service and professionalism has never faltered and we can never thank Wendy enough for helping us to reach a settlement of £10k on a £100k demand. She is a formidable woman who brought closure to our worst nightmare and showed us the light, for that we are eternally grateful.SC October 2015

Personal Guarantees

As soon as the bank called in their personal guarantee, I contacted Mel and Wendy. They could not have been more helpful. The bank was completely disorganised and the situation dragged on for months and months. However, Wendy was completely on top of matters. I was very stressed out about the whole situation but the way she handled the bank was a lesson in professionalism. The loss of my business has been tremendously difficult, but it would have been far worse if Wendy and her team were not on hand to help. I can now face the future with confidence. I urge you to contact them if you are facing the same situation as me.AC July 2015

Personal Guarantees

Following a business failure I was left with a large outstanding loan solely guaranteed by me and secured on my home property. I found the knowledge and reassurance of Mel and Wendy extremely supportive during the long process and their help, undoubtedly, gave me the confidence to pursue a substantially better settlement. They are very straightforward and genuinely nice people to deal with.MS July 2015

Personal Guarantees

I would just like to say a big thank you for resolving our personal guarantee issue with the bank. Steve Maskell’s experience and expertise has saved me a lot of money. You cannot beat having a professional fight your case. AB June 2015

Personal Guarantees

Personal Guarantee (BBF) have represented myself and my colleagues in relation to a number of difficult issues, have provided an excellent service, proved to be totally competent negotiators and very astute regarding legal implications. I would have no hesitation in recommending the company in the future. PB June 2015

Personal Guarantees

I approached Personal Guarantee when I was asked to sign a large personal guarantee. I wanted to understand the size of the risk and what was likely to happen if the business failed. My own solicitor could not provide experience of the likely outcome and the scale of potential losses I might incur. Mel spent time to advise me what might happen and to discuss ways to reduce the risk, which was very much appreciated. He gave me the confidence to sign the guarantee so that our business can follow its expansion plans. And I know where to come back to if things do go wrong. RP April 2015

Personal Guarantees

I was trying to negotiate the settlement of a personal guarantee with my bank, but they seemed closed to all reasonable offers. Early in discussions I had already paid approximately 20% of the total due but they were insisting on a further payment that was beyond my total net worth and would have seen my family homeless. I approached PG and was introduced to Wendy who took control and the stress of negotiations from me. It took a further 12 months, but she managed to negotiate a settlement of just 4% of the remaining balance and allowed us to get on with the rest of our lives. I will always be grateful to the team and particularly Wendy for removing the cloud that had hung over us for over 4 years. SC January 2015

Personal Guarantees

Wendy’s professional and understanding approach resulted in a 26% settlement within a year of the demand.AW November 2014

Personal Guarantees

I can only say I wish I had contacted Mel Loades before, it would have saved me heartache and money. His expertise in dealing with the behemoths of the banking world take much of the stress from ones shoulders. He has the expertise and the methodology. I hold him and his team in the highest regard. TF September 2014

Personal Guarantees

From my initial contact I found the PG team to be completely professional and not pushy. I was listened to and then given sensible advice, without any false hope! Under my instruction they conducted the negotiation which in its self is valuable from a blood pressure point of view! In the end my PG was reduced by75%. Their services are not free but are definitely worth it. DF July 2014

Personal Guarantees

When you find yourself in a position where the bank are hounding you for everything you have, including your home, you need somebody fighting on your side. Steve and Mel will fight back on your behalf and actually seem to enjoy doing it. Negotiating our personal guarantee liability was a lengthy process but with Personal Guarantee on our side to help relieve the stress and shine some light on the darkest days we eventually reached a settlement for about a third of what the bank were chasing, and we kept our home despite the fact that the bank held a second charge over it. If you find yourself facing what appears to be an impossible situation then I suggest getting Personal Guarantee involved, now. AB June 2014

Personal Guarantees

150k overdraft with 50k secured by myself – Both Wendy and Mel took the pressure off me which I appreciate, and the fees charged were more than reasonable. I have already passed your details on to various friends in similar situations. I would thoroughly recommend your services without a second thought! DS April 2014

Personal Guarantees

Having remained dormant for a few years, my personal guarantee became live and I was relentlessly pursued by the banks solicitors. Personal Guarantee helped to guide me through the process of dealing with the banks solicitors, eventually leading us to find an agreeable solution that enabled us settle outside of court. There service is professional and I would highly recommend them. MG April 2014

Personal Guarantees

With a Bank PG of 27k and nearing retirement age to reach a settlement of 4K was a remarkable result. Many thanks to Wendy and the team for the professional and caring leadership in difficult times throughout. I would have no hesitation in recommending to others. BP March 2014

Personal Guarantees

Being chased for a Personal Guarantee was yet another worry in a long line of worries especially since I had no previous experience of such a situation. Mel and the team at Personal Guarantee were able to bring clarity and certainty to the situation with their understanding of how things work and what the Bank would accept from me. The realistic fees were also good value. In the end, I was pleased with the result, it was a great weight off my mind, and I would be happy to recommend Mel to anyone who is having difficulties with their Bank. RF March 2014

Personal Guarantees

I found all my dealings with Personal Guarantee to be very professional and frank in terms of the advice they offered. Having been given a fee estimate to begin with, I was pleasantly surprised to find that the actual work done came in under budget and the difference was credited to my account immediately. When the need arises, I will definitely be in touch again. CD January 2014

Personal Guarantees

My son and I approached Personal Guarantees to assist with a bank PG which had been called in and there was also a charge on my house. Wendy Guild took on the bank for us – the liability was over £35K and the bank settled for £7K and we are delighted that the agreed settlement figure was considerably less than the amount demanded, and that my house has had the charge over it released. We can thoroughly recommend Personal Guarantees, in particular Wendy, who showed us courtesy, and was very professional in all the dealings both with us and the bank, resulting in a good outcome for us. We can’t thank you enough. AP & EC January 2014

Personal Guarantees

I would like to thank Steve for his help in negotiating a very good settlement for me with a PG that was being chased for over £30k. Steve was able to reduce this to £6k and negotiate a very helpful payment plan. He was always available and happy to answer all my questions, (even the stupid ones!) and was a great help in what was a very difficult time for me. Hopefully I will not have to use his services again, but I would highly recommend him. RJ January 2014

 

At Personal Guarantee, we have been helping clients for many years. You can find many more client comments covering that period... read more